Rover
Communicate better
Context: Personal project
Duration: 2023
Tool: Figma
Rover is an app that connects pet owners with pet sitters.
As someone who supplemented her part-time income by pet sitting, there were several frustrations I experienced while using the app.
The Problem
In terms of functionality, the Rover app works pretty seamlessly. However, where the problem lies is in going back and forth within the app as client and sitter, and also when editing one’s profile. Some of the journeys are overcomplicated and have more lower-level pages than necessary.
Home
From client to sitter
Editing profiles
Proposed changes
Insights
Instill hair knowledge and confidence in Black women, especially those who prefer to DIY-style their hair.
Fewer distractions, and more straightforward calls to action: balance between spending time on the app, and quickly finding something so the user still has enough time to recreate their desired hairstyle.